Send a little encouragement today.

Shipping policy


## Shipping Policy

Thank you for sending a little encouragement. Here is exactly what to expect
after you place an order.

### Where we ship

We currently ship within the **United States** only. We hope to expand later.

### Shipping rates

| Order total | Shipping |
|---|---|
| Under $40 | $4.95 |
| $40 and over | **Free** |

Rates are calculated automatically at checkout, and your order total is shown
before you pay.

### Estimated delivery

**Most orders arrive within 1–2 weeks.**

This is an estimate rather than a guarantee. Delivery times can vary with your
destination, the carrier, and busy periods such as holidays. If your order is
taking noticeably longer than expected, contact us at support@sendthelittlethings.com and we
will look into it for you.

We do not offer expedited or guaranteed-date shipping at this time. Please allow
extra time if your gift is for a specific occasion.

### Tracking

Where tracking is available for your order, we will send it to the email address
you provided as soon as it is issued. Not every shipment carries tracking, and
tracking information can take a few days to begin updating after it is created.

If you have not received tracking and it has been more than two weeks since your
order, please get in touch.

### Orders with more than one item

Orders containing several items — including bundles — may arrive in more than
one parcel and on different days. This is normal and does not mean anything is
missing. If part of your order has not arrived once the rest has, contact us at
support@sendthelittlethings.com and we will help.

### Incorrect addresses

Please check your shipping address carefully at checkout. We are not able to
redirect a parcel once an order has been placed. If a parcel is returned to us
as undeliverable because of an incorrect address, we will contact you to arrange
next steps.

### Problems with your delivery

All sales are final, but if something is wrong we will look into it. Contact us
at support@sendthelittlethings.com:

- **within 7 days** of an item being delivered, if it arrives damaged, incorrect
  or materially defective;
- **within 7 days of the final parcel**, if something is missing from an order
  that arrived in several parcels;
- **after 30 days from your order date**, if your order has not arrived at all.

Full details, including orders that never arrive, are in our
[Refund Policy](/policies/refund-policy).

### Questions

Email us at support@sendthelittlethings.com and we will get back to you as soon as we can.

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**The Little Things** is operated by Cave Creek Web Studio LLC.